COMPANY PROFILE

About Fiber Now Kenya

Fast Connections · Stronger Communities · Limitless Possibilities

WHO WE ARE

Powering Kenya’s Connected Life

Fiber Now Kenya is a Kenyan internet service provider dedicated to delivering reliable, high-speed fiber connectivity to homes and businesses. We believe great internet should be affordable, dependable, and backed by people who care.

From everyday browsing to 4K streaming, lag-free gaming, and business-critical cloud tools, our network is built for how Kenyans live and work today — with free installation, local support, and transparent pricing.

We are proudly local: quick to respond, easy to reach, and focused on communities we serve across Kenya.

100% Fiber No compromise. Just speed.
99.9% Uptime Stay connected with minimal interruptions.
Free Installation Hassle-free setup from day one.
Local Support Friendly help whenever you need us.

OUR MISSION

What We Exist To Do

To provide Kenya with reliable, high-speed fiber internet that empowers households and businesses — with fair pricing, honest service, and support you can reach when it matters.

We work to close the digital gap by making quality connectivity practical and accessible in the communities we serve.

OUR VISION

Where We’re Headed

To be a trusted digital enabler across Kenya and beyond — connecting homes, workplaces, and communities with infrastructure that keeps pace with ambition.

We see a future where every neighbourhood we serve enjoys stable, fast internet as a foundation for work, learning, entertainment, and growth.

OUR FOUNDATION

Core Values That Drive Us

These principles guide every connection we install and every call we answer.

⚡

Speed & Reliability

We deliver fiber that performs — consistent speeds and a network we monitor so you can stream, work, and play without compromise.

🤝

Integrity

Clear packages, no hidden fees, and honest communication. What you see is what you get.

❤️

Customer Focus

Local support, quick installations, and people who treat every home and office as if it were their own.

🏆

Excellence

We hold ourselves to high standards in network quality, response times, and the experience from first call to daily use.

🌱

Community

Stronger communities start with connection. We invest in the areas we serve and grow with our customers.

🚀

Innovation

We keep improving our network and services so Fiber Now stays ready for tomorrow’s demands.

OUR COMMITMENT

Customer Experience Promise

What you can expect when you choose Fiber Now Kenya.

01

Straightforward pricing

Transparent home and business packages. Free installation. No surprise charges.

02

Fast, clean setup

Quick installation and a smooth go-live so you’re online without unnecessary delay.

03

Dependable performance

Fiber built for real homes and offices — streaming, calls, gaming, and multi-device use.

04

Human support

Call or WhatsApp 0181 412 887, or email hotline@fibernow.co.ke. Local team, real responses.

05

We stay accountable

If something goes wrong, we work to fix it. Your uptime and trust matter more than excuses.

06

Room to grow

From entry home plans to higher business speeds — upgrade as your needs change.

WHAT WE DELIVER

Connectivity Built for Real Life

Home Fiber

Packages from 100 Mbps to 1 Gbps for families, students, remote workers, and entertainment — with free installation and unlimited-friendly use.

Business Fiber

Business-focused plans with priority support options for offices, shops, clinics, and teams that need stable connectivity every day.

Local Care

Coverage checks, installations, and ongoing support handled by a team that knows the ground and answers when you call.

THE TEAM BEHIND FIBER NOW

Led by a Hands-On Team

From leadership to field technicians, Fiber Now Kenya is run by people committed to quality installs and responsive service.

Meet Our Team

Ready to Connect with Fiber Now?

Get free installation and feel the difference. Call, WhatsApp, or email us today.